1. Contact Support
For technical support, billing questions, or general inquiries about AI content generation, please contact us at support@monetizeai.pro. We aim to respond to all inquiries as soon as possible.
2. Account Management
2.1 Managing Your Account
- •Log into your MonetizeAI account dashboard;
- •Update your profile and account settings;
- •View your usage history and activity;
- •Manage your subscription and billing preferences.
2.2 Subscription Management
- •Access your subscription details in the dashboard;
- •Update payment methods and billing information;
- •View current plan and usage statistics;
- •Contact support for subscription changes.
3. Using the Platform
3.1 Getting Started
- •Complete your account setup and verification;
- •Familiarize yourself with the platform interface;
- •Review available features and tools;
- •Check the help documentation for guidance.
3.2 Best Practices
- •Review generated content before using it;
- •Save your work regularly;
- •Contact support if you encounter issues;
- •Keep your account information up to date.
4. Billing and Refunds
For billing questions and refund requests, please contact our support team. We handle billing issues on a case-by-case basis and will work with you to resolve any concerns about charges or service quality.
5. Technical Issues
If you experience technical problems with the platform, try these steps:
- •Clear your browser cache and cookies;
- •Try using a different browser or device;
- •Check your internet connection stability;
- •Check your account status and subscription;
- •If problems persist, contact support with detailed error messages.
6. Account and Data Management
For account-related requests:
- Data export: Request a copy of your data by contacting support;
- Data deletion: Email us to request deletion of your account and data;
- Account recovery: Use the 'Forgot Password' feature or contact support;
- Account issues: Contact us for login or account access problems.
7. Frequently Asked Questions
Q:Why was I charged?
Subscriptions automatically renew unless canceled. Check your subscription status in your account dashboard or contact support for billing details.
Q:How do I restore my account on a new device?
Log in with the same credentials you used to create your account. Your subscription and data should automatically sync to the new device.
Q:What if I forgot my password?
Use the 'Forgot Password' feature on the login page, or contact support for assistance with account recovery.